Our Story

15 Years Helping People Choose Coverage Confidently

We're an independent agency — not tied to any one carrier — so our advisors recommend what actually fits your life, your family, and your business.

Our Story

We started Volunteer State Health because health insurance should never be this hard.

In 2010, our founder watched his sister — a self-employed graphic designer in her early 30s — spend three weeks trying to understand her health insurance options after losing her job. Three weeks. Dozens of confusing websites, conflicting information, and zero guidance from people who actually understood the system.

She eventually gave up and went uninsured for eight months. Four months later, she was in the emergency room with appendicitis. The bill was $34,000.

That's the story that built Volunteer State Health. We created this agency because navigating health insurance is genuinely difficult — and it shouldn't require a law degree to understand your options.

The Volunteer State Health advisor team in a bright modern office

What makes us different

We are 100% independent
Volunteer State Health is not owned by, affiliated with, or financially incentivized by any single carrier. Our agents earn the same commission rate regardless of which plan they recommend.
We are licensed professionals
Every Volunteer State Health advisor is a licensed insurance agent, compliant with state regulations, and carries Errors & Omissions insurance.
We offer a free service
Consultations, plan comparisons, and enrollment cost you absolutely nothing. Carriers compensate us — you pay the same as buying direct, or less.
We stay with you
Most agents disappear after enrollment. Your Volunteer State Health agent stays your resource for claims, annual reviews, life changes, and every question that comes up.
Our Mission

To make quality health coverage accessible, understandable, and affordable for every American — individual, family, or business — through honest, expert guidance and a service that costs you nothing.

Our values

Transparency
We tell you exactly what a plan covers and what it doesn't. No surprises at the worst possible moment.
Independence
We recommend what's best for you, full stop. Our advice is never influenced by carrier incentives or sales targets.
Accessibility
Health insurance shouldn't be a luxury. We work to find affordable coverage for every budget.
Longevity
We're not here to make a sale. We're here to build a relationship that lasts as long as you need us.

Licenses & credentials

Volunteer State Health is licensed to sell health, dental, vision, life, and supplemental insurance in all 50 states. Our agents are appointed with all major carriers including:

Blue Cross Blue ShieldAetnaCignaUnitedHealthcareHumanaOscar HealthMolina HealthcareAmbetterBright HealthKaiser PermanenteDelta DentalVSPMetLife DentalGuardianAmeritasAflacCigna SupplementalTransamerica
Why Volunteer State Health

We Work for You,
Not the Insurance Company

As an independent agency, we represent you — not any single carrier. That means unbiased advice, transparent recommendations, and plans chosen to serve your best interest.

100% Independent & Unbiased

We're not owned by any insurance company. We shop across 50+ carriers to find your best match — no hidden agendas, no preferred plans.

Our Service is Free to You

Carriers pay us when you enroll, so our advice and plan comparisons cost you absolutely nothing. You pay the same — or less — than buying direct.

A Dedicated Agent for Life

Your personal Volunteer State Health advisor stays with you year over year — reviewing your plan, handling claims issues, and being there when life changes.

Fast, Simple Enrollment

Most clients are enrolled within 48 hours. Our streamlined digital process means no stacks of paperwork and no waiting weeks for coverage to begin.

♪ Real Tennesseans

Neighbors Who Found Coverage They Could Trust

I write songs in East Nashville. No salary, no W-2, just 1099s and royalty statements. Volunteer State Health figured out my real income for ACA subsidies in about twenty minutes — turns out I qualified for help I didn't even know existed.

Marcus T.
Songwriter · East Nashville, TN

Two of my kids ended up on CoverKids and my husband and I got a BCBS Tennessee plan that covers our Methodist pediatrician. They mapped the whole household for us. As a single mom of three working two jobs, I cannot tell you what that meant.

Tasha W.
Healthcare Aide · Memphis, TN

Ten employees at my restaurant near Market Square. Group health used to feel impossible — every quote was a stack of paper I couldn't read. Volunteer State Health put together a Tennessee group plan that my whole staff actually understood. Three of my cooks renewed their leases here because the benefits were finally real.

Anthony R.
Owner, Smoky Mountain Kitchen · Knoxville, TN